Here’s the extended quote from Snopes.

“So the new communications strategy for Democrats, now that their polling advantage is collapsing in every single state… collapsing in Ohio. It’s collapsing even in Arizona. It is now a race where Blake Masters is in striking distance. Kari Lake is doing very, very well. The new communications strategy is not to do what Bill Clinton used to do, where he would say, “I feel your pain.” Instead, it is to say, “You’re actually not in pain.” So let’s just, little, very short clip. Bill Clinton in the 1990s. It was all about empathy and sympathy. I can’t stand the word empathy, actually. I think empathy is a made-up, new age term that — it does a lot of damage. But, it is very effective when it comes to politics. Sympathy, I prefer more than empathy. That’s a separate topic for a different time.”

How ironic that this person seems to be doing the same thing they’re accusing others of doing. Maybe he made the quote twice and elaborated the 2nd time, but I couldn’t find any reputable sources for it.